Museum of Contemporary Art San Diego: Venue Sales Associate
Department: Earned Revenue
Reports to: Manager, Earned Revenue Operations
Employee Status: Full-Time, Non-Exempt
Primary Work Location: La Jolla
Pay Range: $23.53 – $24.77/hour
Apply By: COB, April 10th, 2025
JOB SUMMARY: Act as the initial and sometimes primary contact for inquiries and clients interested in renting Museum spaces for private events. Support the mission and vision of the Museum throughout the performance of job duties.
ESSENTIAL FUNCTIONS: - Manage, respond to, and assign leads in our event rental software, Tripleseat.
- Generate contracts for rental events; manage all follow-through, including receipt of payment, insurance, invitation copy, etc.; clearly communicate Museum policies to clients as necessary.
- Ensure receipt and processing of payments for events.
- Maintain database records on confirmed clients.
- Work closely with the Events team on scheduling and calendaring rental events, ensuring Museum events are not in conflict.
- Conduct regular site visits with potential renters of the Museum.
- Work with the Manager, Earned Revenue Operations, and Venue Specialists to ensure they have all the necessary information to properly execute rental events, including obtaining a list of equipment needs, vendor arrival information, etc.
- Provide appropriate rental event information to Marketing Communications department for marketing and social media promotions.
- Liaison with our preferred caterers and vendors to field general questions.
- Assist with administration of processing invoices and charges to the Events department.
- Monitor and assist with administration of basic monthly reporting to show trends, successes, and areas of growth.
- Administer entry of rental bookings into the master calendar; oversee venue availability and calendar changes.
- Coordinate production needs of clients to share with the Venue Operations team.
- Conduct event walk-throughs with clients, assigned Venue Specialists, and vendors in preparation for events.
- Co-administer exclusive catering program with the Director, Earned Revenue.
- In collaboration with the Director, Earned Revenue, create a marketing and advertising plan for the Museum rental program.
- Work alternate, part time, or special event shifts, including weekends and/or after regular business hours as needed.
- Follow policies and procedures to ensure a safe work environment.
- Other duties as assigned.
KNOWLEDGE, SKILLS, AND EXPERIENCE: Outstanding interpersonal and problem-solving skills with the ability to maintain professional decorum and interact with all levels of employees, vendors, guests, and rental clients, while building business relationships. Strong oral and written communication skills. Proactive self-starter with the willingness and skills to take ownership of projects from start to finish. Strong organizational skills with an emphasis in attention to detail and follow-up. Intermediate technical skills in MS Office and Excel. Proficiency in cash/credit handling. Bachelor’s degree and three years recent, relevant experience or equivalent education and experience. Knowledge of or interest in the art and/or museum fields a plus
OUR WORK CULTURE: MCASD provides employees with a collaborative work culture where they can combine both their love and support of the arts and work in an enriching and diverse environment while further developing their specific professional knowledge, skills, and abilities.
ABOUT MCASD: It is an exciting time to join MCASD! Our La Jolla campus re-opened in April 2022 after a five-year expansion effort that doubled the building’s overall size. We are positioned to be a cultural beacon as the region’s foremost forum devoted to the exploration and presentation of the art of our time. From the coastal community of its La Jolla flagship building, MCASD provides an unprecedented variety of exhibition spaces and experiences for the community, showcasing an internationally recognized collection and a dynamic schedule of exhibitions and public programs.
BACKGROUND CHECKS AND LICENSING: Professional references and criminal background check.
EOE STATEMENT: MCASD prohibits discrimination and harassment against individuals based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, reproductive health decisions, medical condition, covered veteran status, or any other characteristic protected by law.